Senior Product Owner Full Time

POSITION SUMMARY:

CareMetx Product Owners will work closely with Product Managers (PMs) and engineers to help build, scale, and drive the adoption of CareMetx products. The role involves collaborating with cross-functional teams, including engineers, designers, and subject matter experts, to build and execute the product roadmap. We are looking for Product Owners who are curious, enthusiastic, and willing to be accountable for strategic initiatives and innovations.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Work closely with Product Managers to develop the overall strategy and product roadmap
• Maintain the team backlog – Build, edit and maintain the team backlog with input from Engineering and other stakeholders
• Facilitate customer conversations to understand key pain points and brainstorm opportunities and solutions with PMs
• Participate in research and analysis of market & competition, as well as user behavior, to inform the product roadmap
• Participate in customer beta program conversations with PMs to help analyze and understand customer needs on new products and help strategize roadmaps
• Own a couple of product initiatives and break them into a roadmap plan
• Develop the culture of a self-driven team that owns all aspects of the product from story decomposition to build, deployment and feedback, to the next product generation
• Collaborate with the product team (PMs, Engineers, Designers) to help drive product adoption, improve usability and own specific modules in each product/experience
• Participate in solutioning sessions with the Engineers, Designers providing input on business value and expected outcomes
• Elaborate and detail backlog stories with the team including examples (as needed) and acceptance criteria to get them ready for a sprint
• Validate that the story meets acceptance criteria, that it has the appropriate, persistent acceptance tests, and that it otherwise complies with its Definition of Done (DoD).
• Understand the scope of the upcoming enabler work and collaborate with Engineering to assist with decision-making and sequencing of the critical technology infrastructure items that will host the new business functionality.
• Collaborate with UX designers, UI, and engineering teams to prioritize stories and tasks – develop the scope and define backlog items (user stories & epics) that guide the Agile software development team
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.

Performs other related duties as assigned.

• Participate in testing / acceptance sessions to confirm the fitness for use, delivered business value and demonstrate it to the key stakeholders, participate in retrospective reviews.
• Participate in the release process – from planning to execution, developing release notes, developing documentation and product videos ?
• Deliver product training to cross-functional teams

 EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• 3-5 years of experience in product management – as a business analyst, associate product manager or product owner preferred
• BA/BS in Computer Science or equivalent degree

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Process mapping and diagramming, visualization tools such as Lucid Chart, Visio
• Previous use of tools such as Jira, Notion, Aha
• You are curious, passionate and self-driven individual
• Positive thinking and enjoys collaborating with others.
• You can balance participation with active listening to collect product feedback
• You like to be hands-on, to do things end to end, from idea to planning and execution.
• You enjoy understanding, researching, and following new technology trends in the industry and in general.
• Excellent interpersonal, written, and verbal communication skills.
• Analytical and with high problem-solving skills and understanding of data.
• You have a passion to improve processes, technology and ultimately patient’s lives
• Previous experience in the US health tech domain and specifically Patient Services preferred, but not essential

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit
The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

SCHEDULE:

•  Must be flexible on schedule and hours
• Some travel may be required