Solutions Engineer (AI Website Automation) Full Time

Description
We’re looking for a Solutions Engineer to work directly with customers at a fast-growing AI-powered website automation platform. This role sits at the intersection of web development, prompt engineering, and customer success.

You will guide customers across the full lifecycle, from sales demos and onboarding to implementation, optimization, and support. You will help them launch high-converting landing pages powered by AI agents while ensuring design quality, technical accuracy, and performance standards remain high.

This is not a passive support role. You will operate inside customer Slack channels, shape production-ready web experiences, and close the loop on every issue with urgency and ownership.

If you enjoy building fast, working directly with customers, and using AI tools as part of your daily development workflow, this role is a strong fit.

Why You’ll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you’re most productive
• High ownership role embedded across sales, product, and engineering
• Work inside an AI-native platform reshaping how landing pages are built
• Direct impact on customer performance and conversion outcomes

What You’ll Work On
Customer-Facing Engineering

• Build tailored demos for prospective customers
• Lead implementation from kickoff through launch
• Represent the company inside customer Slack channels
• Offer creative and technical guidance during brainstorming and iteration
• Help customers expand and optimize their use of the platform
• Drive prompt responsiveness and world-class customer experience
  AI-Driven Page Creation

Use prompt engineering to generate pixel-accurate, production-ready pages
Refine AI outputs to ensure design consistency and quality
Extract and fine-tune design systems from customer websites
Collaborate with customers on landing page layouts and messaging structure
Review competitor sites and identify content and positioning opportunities
Web Development and Technical Execution

Build and refine pages using React, TypeScript, and Tailwind CSS
Inspect and debug layout and styling issues
Work within component-based architectures
Maintain and extend customer sites beyond initial launch
Ensure craftsmanship remains high while moving quickly
Issue Triage and Escalation

Triage complex technical questions and feature requests
Translate customer needs into actionable feedback for engineering
Drive resolution and proactively communicate updates
Provide clear ETAs and surface risks early
AI-Native Workflow Integration

Use tools such as Cursor, GitHub Copilot, ChatGPT, or Claude to accelerate development
Contribute to AI-first workflows that improve speed and consistency
Operate within post-sales lifecycle tools such as Pylon to manage customer success
What You Bring

• 3+ years of experience in web development or customer-facing engineering roles
• Strong experience with React, TypeScript, and Tailwind CSS
• Experience building and maintaining websites for multiple customers
• Comfortable debugging layout and component issues
• Strong eye for design and detail
• Experience collaborating directly with customers or creative teams
• Strong async communication skills and confidence operating in Slack
• Ability to prioritize effectively in fast-changing environments
• High ownership mindset with consistent follow-through
• Comfortable using AI IDEs such as Cursor or Copilot as part of your workflow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Nice to Have
• Experience with Python, Zendesk, or similar lifecycle tools
• Familiarity with Linear for project tracking
• Experience with complex animations or interactive web components
• Familiarity with AI agent development workflows
• Startup or early-stage company experience

How to Apply
Please include:

• Your updated resume
• A short 1–2 minute Loom video explaining:
• Your experience building and maintaining production websites
• Your experience working directly with customers
• How you use AI tools in your development workflow
• Only candidates who submit a Loom video will be considered.

If you enjoy owning customer outcomes, building production-grade web experiences, and operating inside a fast-moving AI-first startup, this role offers strong ownership and direct impact.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

• Initial Application – Submit your application and complete our prequalifying questions
• Video Introduction – Record an video introduction to showcase your communication skills and work experience
• Role–Specific Assessment – Complete a homework assignment tailored to the position (if applicable)
• Recruitment Interview – Initial screening with our talent team
• Executive Interview – Meet with senior leadership to discuss role alignment
• Client Interview – Final interview with the client team you’d be supporting
• Background & Reference Check – Professional reference verification
• Job Offer – Successful candidates receive a formal offer to join the team