Product Operations Manager Full Time

About Us
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.

About TARA Mind:

TARA Mind is a Public Benefit Corporation focused on improving outcomes and reducing costs for individuals with treatment-resistant mental health conditions. We partner with self-insured employers to deliver evidence-based care through a curated network of providers specializing in advanced mental health therapies that can achieve rapid and substantial clinical relief.

Our model integrates clinical rigor, data-driven diagnostics, and coordinated care to ensure patients receive the right treatment at the right time. By targeting high-cost, high-need populations, we help employers reduce avoidable healthcare utilization while improving patient outcomes.

Backed by Red Cell Partners, TARA Mind is building the infrastructure for next-generation mental health care—combining technology, provider networks, and evidence-based protocols to scale access to treatments that work when traditional approaches have failed.

The Role:

TARA Mind is seeking a dynamic and highly organized Product Operations Manager to serve as the operational backbone of our company. This is a critical, multifaceted role for a natural problem-solver who thrives on bridging the gap between strategic vision and tactical execution. You will own the product roadmap, drive disciplined project management across key initiatives, and manage the core operational cadence that keeps our business running smoothly. In the absence of a dedicated Product Manager, this role will also step into select product management responsibilities, including backlog ownership, requirements definition, sprint planning support, QA/UAT coordination, and release management. The ideal candidate is an expert at creating order from complexity, holding teams accountable, and building scalable systems in a fast-paced, mission-driven startup environment.

Key Responsibilities:
Product Operations & Execution

• Own and manage the product roadmap, backlog, feature intake and prioritization
• Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities
• Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking
• Track product development status and communicate progress, risks, and priorities across teams
• Delivery, QA & Releases
• Support end-to-end product delivery from requirements through release
• Coordinate QA/UAT and ensure high-quality, on-time launches
• Manage release processes, documentation, issue tracking, and post-launch performance tracking
• User Insights & Product Input
• Gather and synthesize feedback from providers, patients, and internal teams
• Synthesize insights into roadmap prioritization and feature development
• Maintain a tight feedback loop between users and product

Cross-Functional Project Management

• Lead key initiatives (e.g., client implementations) from kickoff to execution
• Drive cross-functional alignment across product, engineering, clinical, and sales
• Manage workflows, unblock teams, and ensure accountability
• Support coordination of customer implementation and RFP-related work across internal teams

Business & Operational Support

• Oversee core operational processes (financial tracking, invoicing, board prep)
• Run team operating cadence (stand-ups, sprint reviews, planning)
• Provide hands-on support in a fast-paced, early-stage environment

Qualifications:

• 3–5+ years in product ops, project management, or business operations (startup experience preferred)
• Direct experience in health-tech and/or clinical operations
• Strong experience with tools like JIRA, Asana, HubSpot, and BI platforms
• Proven ability to translate business needs into product execution
• Familiarity with financial operations in a venture-backed environment
• Excellent communication and organizational skills; thrives cross-functionally
• Builder mindset with a bias for action and process creation
• Experience using AI tools to improve efficiency and workflows