Lead Global Program Manager Full Time

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Reporting to the Director of Global Business Operations, the Lead Global Program Manager will drive forward complex initiatives to expand and deepen our global capabilities, ensuring we can build the most comprehensive mental health solution for our members and customers. This remote role is part of the Global Operations team and plays a critical role in executing cross-functional programs that directly support company-wide strategic and financial objectives.

For this role, we are only considering candidates based on the East Coast. Candidates must be able to work Eastern Time Zone hours and attend occasional in-person meetings in NYC.

What you’ll do: 

Lead end-to-end program builds—from early scoping and roadmap creation to execution, delivery, and iteration—across high-impact global initiatives
Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance, and the Revenue organization
Translate company goals into coordinated operational strategies and frameworks that scale
Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery
Serve as a thought partner to executive stakeholders, building clear narratives and presentations for leadership forums
Facilitate alignment across teams to ensure seamless integration of new processes and global capabilities
Continuously evolve program strategy based on results, learnings, and business needs
What success looks like:

High-impact programs delivered on time and aligned with broader company objectives
Direct contribution to financial outcomes, including improved COGS and gross margin performance
Measurable operational improvements tied to each program’s specific goals
Executive trust and cross-functional alignment around key initiatives
Scalable playbooks and repeatable processes established for future global programs

What you’ll bring: 

6+ years of experience in operations or program management, ideally in a fast-paced, cross-functional environment
Proven ability to independently lead complex programs with multiple workstreams and stakeholders
Strong executive presence, with experience presenting to and aligning senior leaders
Excellent collaboration and communication skills; thrives in matrixed environments
Analytical mindset with ability to translate data into insights and drive action
Track record of building scalable solutions that align with financial and strategic goals
Bachelor’s degree or equivalent experience; background in healthcare is a plus
The target base salary range for this position is $110,000 – $142,500