Revenue Operations & CSM Specialist (Mid-level | Global Remote | SaaS) Full Time

Description
🚀Ready to take command of a high-performance sales and growth machine? Take your sales & marketing chops and become the operational powerhouse behind our next stage of scalable growth.

🧩 Where Strategy meets Execution. Geek out over Hubspot dashboards and marketing automation workflows?  Love finding clever ways to use AI to shave hours off manual processes?  See puzzles where others see problems (and jump at the chance to solve them)?

Then you might be our next #powerhouse Revenue Operations & CSM Specialist!

At Passion.io, we’re looking for a data-driven optimizer, HubSpot wizard, and growth collaborator to drive our revenue machine forward. 📈  This role is built for someone with cross-functional experience along the revenue cycle who knows that brilliant strategy only works with flawless execution.

But… This isn’t a behind-the-scenes gig.  This is Mission Control. 🚨

HubSpot?  Your command center.

AI tools?  Your tactical edge.

Revenue ops?  Your area of expertise.

You’re the one making sure every campaign launches clean, every lead lands where it should, and every calendar slot is booked with intent.  You’ll partner with our Head of Growth to plug revenue leaks, and find insights that unlock our next big win.

💡 What You’ll Own: Optimize. Activate. Scale.
You’ll be the secret weapon behind a high-functioning sales org – the operational partner our SDRs, AEs, and Head of Growth count on to hit targets and crush KPIs.  Here’s how you’ll make your impact:

📅 Revenue Engine Owner – Keep calendars full

Book 240+ discovery calls and 120+ strategy demo calls/month by generating high-quality leads 🚀
Plan and manage 2x/month high-ticket webinars – from finding guests to building funnels to managing the post-campaign reporting
Optimize sales messaging: email sequences, snippets, and CRM flows
Partner with marketing to create full-funnel visibility and alignment
Drive innovative, data-backed strategies to consistently increase booked calls
Design smart sales incentives that actually drive results
🛠️ Sales Ops Extraordinaire – Build systems that s-c-a-l-e

Maintain and optimize HubSpot CRM like a total boss
Organize sales data, unlock actionable insights, and drive team effectiveness
Own backend onboarding & payment processing for closed deals
Track incoming revenue & payment plans; keep our cash flow tracker tight
Monitor sales KPIs and help steer strategic decisions based on what the data says
Ensure the team follows consistent processes (and help upgrade them!)

🤖 AI & Tech Stack Wrangler – Work Smarter, Not Harder

Lead the charge on AI-enabled tool adoption to supercharge team efficiency
Research and recommend tools that reduce friction and increase performance
Share new ideas, experiment fast, and help us stay on the cutting edge

Requirements
✨Are you our next Revenue Ops Unicorn?  Here’s what we’re looking for:
2-3 years in Sales/Marketing/Revenue Ops (ideally at a SaaS or tech startup)
Proven cross-functional experience across the revenue cycle
HubSpot Mastery  – we mean it! To thrive in this role you will need excellent command of Hubspot.
Strong command of AI tools – and real-life examples of how you’ve used them to boost productivity
Proven success working toward KPIs and smashing them!
You’re organized, adaptable, and have a flair for project management (formal or not!)
Digital marketing chops: email, copy, funnel logic and results to prove it
Fluent in English with strong written and verbal comms for our global customer base