Sales Executive Full Time

Watu Simu is a dynamic initiative by Watu Africa aimed at providing affordable phone ownership solutions to individuals across Nigeria. Through flexible payment options, we empower customers to access quality phones and enhance their connectivity. As a Sales Executive for Watu Simu, you will play a crucial role in driving sales, expanding our customer base, and promoting financial inclusion.
We are looking for doers who are ready to roll up their sleeves and, with their hard work and dedication, create the impact needed in our communities. Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!
We are seeking highly motivated and results-driven Sales Executives to join our Watu Simu team in Nigeria. As a Sales Executive, you will be responsible for generating leads, converting prospects into customers, and achieving sales targets. You will represent Watu Simu in the field, engaging with potential customers, and promoting our phone ownership solutions.
If you are passionate about finance, technology and driving financial inclusion, this role is tailor-made for you.

• Responsibilities and Duties
  As a sales Executive at Watu, you’ll be at the helm of this revolutionary endeavour, shaping the future of finance. You’ll lead a dynamic team of sales professionals, driving business growth and helping customers fulfil their financial aspirations through innovative solutions.
  Generate Leads:
• Identify and prospect potential customers in designated areas through various channels, including door-to-door visits, cold calling, and networking.
• Conduct market research to identify opportunities and gather insights into customer preferences and purchasing behavior.

Sales Conversion:

• Build rapport and establish relationships with prospects to understand their needs and preferences.
• Present Watu Simu products and services effectively, highlighting their features, benefits, and affordability.
• Guide customers through the sales process, address objections, and close deals to achieve sales targets.

Customer Relationship Management:

• Provide excellent customer service to ensure customer satisfaction and loyalty.
• Maintain regular contact with existing customers to foster long-term relationships and identify upselling or cross-selling opportunities.
• Address customer inquiries, concerns, and complaints promptly and professionally.

Reporting and Analysis:

• Maintain accurate records of sales activities, customer interactions, and sales performance using CRM software or other tracking tools.
• Prepare regular sales reports and analysis to evaluate performance, identify trends, and recommend strategies for improvement.

Collaboration and Teamwork:

• Collaborate with colleagues and team members to share best practices, insights, and feedback.
• Participate in sales meetings, training sessions, and team-building activities to enhance skills and knowledge.

What You Bring:
Passion: An unyielding passion for financial technology and commitment to driving financial inclusion.
Leadership: Proven experience in managing and motivating high-performing sales teams.
Innovation: A knack for thinking outside the box, exploring new avenues, and staying ahead of curve.
Customer Focus: Exceptional customer relationship skills and a genuine desire to make a positive impact on people’s lives.
Adaptability: The ability to thrive in a dynamic, fast-paced environment and embrace change as an opportunity.

Requirements:

• Bachelor’s degree in Business, Business Administration preferred
• Three years of direct sales experience required
• Technical understanding of the CRM system
• Proficient with Microsoft Office Suite
• Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)

Must demonstrate the following values:

• Customer Focus – deliver and maintain a high level of customer service with both our internal and external customers.
• Ownership – Treat Watu as your own company and make decisions that would benefit us all aligned with our company values – with a clear focus of delivering on the agreed KPIs.
• Respect – display respect and maintain respectful relationships within our Watu teams and our customers and partners.
• Integrity – operate openly and transparently with our teams, customers, and partners – Act with Integrity.
• Empowerment – Learn and grow with Watu. We empower our employees to be the leaders our people want to follow. We empower our employees by giving them the opportunities to learn and grow together. We empower each other by sharing knowledge and embracing a positive mindset.

People & Leadership Skills

• Work together to create an environment that fosters teamwork and cooperation
• Attend training sessions offered to continuously improve skills and knowledge.
• Be proactive and self-motivated to achieve set Key Performance Indicators (KPIs).
• Recommend new ways of working to continuously improve efficiency, productivity and enhance both our internal and external customer experience.
• Keep updated on any changes in policies, schedules and product knowledge to the team.
• Attend and participate in team meetings.

Requirements:

• Proven experience in sales, preferably in telecommunications, consumer electronics, or financial services.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Goal-oriented mindset with a drive to achieve and exceed targets.
• Ability to work independently and as part of a team.
• Familiarity with CRM software and basic computer skills.
• High level of integrity and professionalism.
• Join us in revolutionizing phone ownership in Nigeria and empowering individuals with Watu Simu. Apply now to be part of our dynamic team!