Lead Product Manager (Payments) Full Time

Key Responsibilities:

• Own and lead Payments product strategy and execution: Partner closely with engineering and cross-functional stakeholders to drive the creation, planning, prototyping, and delivery of high-impact products and features aligned to key business and product metrics
• Own end-to-end payment experiences: From authorization, capture, settlement, and refunds, to reconciliation
• Drive deep customer understanding: Define complex problems, develop insights across multiple customer segments, and translate findings into scalable product solutions
• Guide roadmap and prioritization: Analyze quantitative and qualitative data to shape the product roadmap, make tradeoffs, and drive alignment across teams and senior leadership
• Communicate and influence: Clearly communicate product vision, priorities, project status, and post-launch performance to a broad business audience; serve as a point of leadership within the product organization
• Mentor and elevate others: Provide guidance and support to more junior product managers and contribute to product best practices across the team
• Integrations with Payment processors: Lead integrations with payment processors, gateways, banks, and third-party financial partners (e.g., ACH, card networks, real-time payments)
• Optimize Payment KPI: Define and optimize payment KPIs such as authorization rates, payment success rates, cost per transaction, fraud loss, dispute rates, and time-to-settlement

• Key Requirements:
• 6+ years of direct product management experience and 2+ years experience leading product managers
• Proven ability to lead complex, cross-functional initiatives from concept through launch
• Strong project and stakeholder management skills across projects of varying size and scope; high attention to detail – nuance matters
• Knowledge of banking integration and payment processing including ACH, NACHA processing, and various payment channels, with experience maintaining and introducing new payment methods
• Experience designing and delivering product integrations, including reading, consuming, and working with APIs
• Deep interest in product development, data science, and the intersection of software and finance; hands-on experience with payments platforms, processors, or financial infrastructure strongly preferred
• ​​Familiarity with payment lifecycles, reconciliation processes, dispute management, and transaction monitoring
• Experience building high-reliability systems where accuracy and uptime are critical
• Ability to work effectively across functional groups with an adaptive, empathetic, and influential style

• We believe:
• Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
• Compassion is a strength. We care about our customers and look to build long-term relationships with them.
• Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
• Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
• Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

  If you believe these things too then we would love to hear from you!