YOUR ROLE AT A GLANCE
Customer system setup: You set up and configure customers’ environments and ensure the technical foundation is solid.
Software deployment & operations: You install, configure and maintain our software on customer systems, automation-first wherever possible.
Troubleshooting & support: You investigate issues, find root causes, and keep systems stable (customer support included).
Automation & repeatability: You improve deployments and operations with scripting/automation to reduce manual effort.
Stakeholder alignment: You coordinate with internal teams and customer-side stakeholders to keep projects moving.
Travel & on-site collaboration: You regularly travel to customer sites across the Middle East to support deployments, go-lives and operations.
YOUR PROFILE
Nice-to-haves (great if you have them, but not a dealbreaker):
Required Experience & Skills 10+ years of experience in technology leadership roles, preferably in EdTech, AI, SaaS, or platform-based businesses....
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